ERROR INFO JDEERR

Hi,

end user submit report,  log dislay following row:

log:

WRK:Starting jdeCallObject         ERROR INFO JDEERR - ID= 0, Error= 0027 - rtk_udvl.c, Line= 644

full log:

WRK:Starting jdeCallObject         Exiting JDB_FreeUser with Success(UserHandle 00f732b8)

WRK:Starting jdeCallObject         Exited jdeCloseDictionary with DDType 0

WRK:Starting jdeCallObject         ERROR INFO JDEERR - ID= 0, Error= 0027 - rtk_udvl.c, Line= 644

WRK:Starting jdeCallObject         Entering JDB_FreeBhvr (UserHandle 0061b1b0)

WRK:Starting jdeCallObject         Exiting JDB_FreeBhvr with Success(UserHandle 0061b1b0)

WRK:Starting jdeCallObject         Entering jdeCloseDictionary

WRK:Starting jdeCallObject         Exited jdeCloseDictionary with DDType 0

WRK:Starting jdeCallObject         Return value is 2 for GetUDC. (BSFNLevel = 2)

WRK:Starting jdeCallObject         COB00001: jdeCallObject called to launch ValidateAccountNumber.