Order Management - EBS (MOSC)

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Return invoice / credit memo generation wrong dates

edited Nov 19, 2015 10:02AM in Order Management - EBS (MOSC) 2 commentsAnswered

Hi,

We are facing one issue now a days that in return invoice / credit memo generation dates. system takes wrong date for credit memos either future or past date instead of actual credit memo / return invoice date.

For reference please view the attached excel sheet.

        

TypeBranch NameOrder NumberOrder DateInvoice NumberInvoice Date Receiving DateStatus
Referenced orderISD Riyadh502704-Nov-152152343214-Nov-15 OK
Return OrderISD Riyadh503098-Nov-152157300629-Nov-1508-Nov-15Return Invoice Date Should be 8-Nov-15
Referenced orderISD Yanbu530533-Nov-152152507203-Nov-15 OK
Return OrderISD Yanbu530695-Nov-152157500293-Nov-1505-Nov-15Return Invoice Date Should be 5-Nov-15

This issue occurred after application up gradation from 12.1.1 to 12.1.3. Before system was generating the credit memo's with actual date when the return order gets closed. But now it's generating wrong date for credit memos.

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