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How do you set up Expense Report Withdraw Notification?

edited Jan 29, 2016 3:21PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 2 commentsAnswered ✓

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PeopleSoft 8.54.16

When withdrawing an expense report, the user receives an email notification stating the report has been sent back for revision. I located Doc ID 1920454.1 on Oracle Knowledgebase for a bug where it was using the Sent Back for Revision template, and a new Expense Report Withdraw template was added. What values are needed to be used in order to set up the Withdraw template at the navigation:  Main Menu > FSCM > Enterprise Components > Approvals > Approvals > Transaction Configuration? The send back for revision template is using the Event "On Terminate", and you cannot use duplicate Event types. I have tried multiple ways and the user still receives the sent back for revision template email notification. I'm sure I'm using either

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