Configurator - EBS (MOSC)

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Intermittent "Processing Configurator, Please wait ..." issue

edited May 24, 2016 12:54PM in Configurator - EBS (MOSC) 3 commentsAnswered

About 2 month ago, all of a sudden our users start to intermittently hang with  dialog box  "Processing Configurator, Please wait ..." hang after clicking  the "Configurator" button at OE Sales Order form. The spplet never open. This happen once in a while for some workstation and it usually  work again the next day. We can only think of one of the 2 changes that made prior to this occurrence:

1. Desktop Internet Explorer was upgraded from Version 8 to Version 10.

2. two node apps tier were bounced the weekend before.

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