POS Transaction 'Invalid Item' + ReSA will not Correct in SIM
When store associate creates a transaction with invalid item. This transactions will fail in SIM with 'The item is not valid.' error PROCESSING_STATUS=2.
Same POS transactions will be modified later on in ReSA and will be corrected to valid item. This ReSA transaction will come to SIM and fail with 'Unable to find valid processed transaction.'
The only way to fix it is to correct item id on the original POS transaction, reset the processing status and run RetryPOSTranasactions Job.
How transactions like this can be fixed systematically without intervention on the back end ?
Thanks