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Hi, Need an assistance on SR Number or INCIDENT_NUMBER setup. We have a requirement to start the sys

edited May 29, 2016 1:22AM in Teleservice - EBS (MOSC) 4 commentsAnswered ✓

Hi, Need an assistance on SR Number or INCIDENT_NUMBER setup. We have a requirement to start the system generated SR Number from a fixed number like 100000 and sequential increment by 1. How is it achievable?
Is there any setup for controlling this sequence?

Regards,

Sushmit Basu

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