ORPOS V14 Design for CUSTOMER ORDERS

Hi All,

We are facing a severe issue with base ORPOS design for Customer orders

• - Customer choose the product
• - Cashier enter the transaction on POS and choose the type as customer order
• - Cashier select the tendering method and confirm the transaction, accordingly, POS generate some files to be processed and delivered to OMS for order creation
• - The invoice will be closed without any feedback from OMS and invoice get printed and customer would leave with an impression that the order has been accepted
• - Later on, OMS may cancel this order due to unavailability of the product

This would be considered as a  major concern for our business, we don’t have back order commitment with our suppliers, we sell based on availability and we can’t assure product fulfillment if it is not available.