PeopleTools and Lifecycle Management - PSFT (MOSC)

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After Tools upgrade 8.54, ipad login not working

edited Dec 30, 2015 10:01AM in PeopleTools and Lifecycle Management - PSFT (MOSC) 1 commentAnswered

User successfully logs in to PS HRMS via desktop.  On ipad, he logs on via VPN then attempts login via Safari.  Getting message "You are not authorized to access this component (40,20)".

Looking at appsrv.log and comparing his log-on to a desktop log-on, I don't see:  PeopleSoft Token authentication succeeded: PSAPPS@xxxxxxx


Prior to Tools upgrade, he was able to log-in with ipad.


I've read articles about missing web libraries but I can't figure out what web library is needed for ipad vs desktop (home page?)


PeopleTools is not my expertise and I'm struggling.  Any suggestions?

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