OeBS R12.1.3 Receivables / How to make Receivables to change the transaction status back to Incomple
Hi,
Reference
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Oracle e-Business Suite R12.1.3
2-48 Oracle Receivables User Guide
Note: When you complete a transaction, the button name changes from Complete to Incomplete. If you click on the button again, Receivables changes the transaction status back to Incomplete ( unless the transaction *** was*** posted to GL or now *** has*** activity, such as a receipt application, against it; in this case, you *** cannot *** change the status)
Problem Description
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I have a request from accountants to make Incomplete an invoice in Oracle Receovables.
Receipt was unapplied. So, the invoice *** does not have*** any activity now.
However, Oracle Receivables does not allow to make the invoice incomplete. The button Incomplete is in grey colour.