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US Pay: Year End Pre-Process issue (ORA-01403: no data found) after EOY Phase 2 patch 22371111
We are encountering the error below when running the Year End Pre-Process after applying the EOY Phase 2 patch 22371111. Our developer traced the code and it appears to happen on any employee hired in 2015 because of the employee’s applicant record. We have opened SR 3-11882305261 and provided all details to support but are not getting responses. Also note that if the Pre-Process is ran for a GRE that does not trigger the maximum number of errors the request will show as completing successfully but in the view payroll process results it will show as Incomplete. Just passing this along for others to be aware.