Billing and Revenue Management (MOSC)

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Increase in cm_child_wait_for_nap cm connections regularly.

edited Feb 8, 2016 9:28AM in Billing and Revenue Management (MOSC) 8 commentsAnswered

Hi All,

From past couple of months, cm's in our BRM system are not exiting automatically.

We don't observe this situation with all the cm's.

CM's that are being initiated from applications are getting exited normally.

We are facing this issue, in case of orders flowing from Siebel(Middleware : AIA) to BRM. Not all the orders staying in idle state. Few CM's are exiting.

And there's no specific pattern observed in case of these order's where cm's are exiting and and which are in idle state.

Following is the pstack of 1 such cm process:

19161:  /u01/euser_cmdm2/app/pin_eu/portal/7.3/bin/cm

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