Web/Portal Technologies - JDE1 (MOSC)

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LogoutCleanupThread$Notifier.run() An Error occurred during Logout Cleanup

edited Jan 6, 2016 10:01AM in Web/Portal Technologies - JDE1 (MOSC) 4 commentsAnswered

Hi,

We have some users who frequently get kicked out of JDE after a few minutes even when they are actively working in it. The system gives them a message that their session has expired.  This apparently started when we upgraded to 9.1.

We started doing a little research using today's Security History for ALEMANS and saw that she frequently has multiple sign-ons and then just one sign-off

Do you have any idea what would cause these issues?

Thank You

From JAS.log

LogoutCleanupThread$Notifier.run() An Error occurred during Logout Cleanup | UserId: ALEMANS,Environment: JPD910, Role: *ALL,Key: OWVirtualGroup java.lang.NullPointerException

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