Depot Repair - EBS (MOSC)

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Error in closing Repair Orders

edited Dec 31, 2015 6:10AM in Depot Repair - EBS (MOSC) 3 commentsAnswered ✓

Hi,

I am trying to close some Repair Orders using the standard API 'CSD_REPAIRS_PUB.UPDATE_RO_STATUS'. But, for some of the Repair Orders, it is failing with the following error.

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

updating repair_line_id 14845

return status: U

API Programming Error (Update_Repair_Order): An error occurred when validating the descriptive flexfield. Additional information:

Value N for the flexfield segment Report Type does not exist in the value set REPORT TYPE.

Updating Status to Close failed for Repair Order ( 14845).

Unable to update the repair status. A process, that attempts to close Service Request when all Repair Orders associated to it are closed, has failed.

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