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How to analyze the csv output file converted from sarm file using sarmanalyzer utility?

edited Jan 13, 2016 11:51AM in Siebel Business Process & Functionality (MOSC) 3 commentsAnswered

Dear Gurus,

I have a QA environemnt which is relatively slow now a days. It was faster before one month but now the performance is very very bad affecting everybody who is trying to access the application.

Our application is a Siebel eService application on Siebel 7.8.2.6. Now we have analyzed the log file for possible root cause but unable to find anything.

we have now decided to analyze the Siebel Application Response Measurement (SARM) file which might have some information of what transaction is taking more time. I have enabled the parameter in Siebel Server and able to get the sarm file. Using sarmanalyzer.exe utility, i have converted this to csv file.

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