Oracle Auto Service Request (ASR) (MOSC)

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I need to send real h/w fault to a specific email id

edited Jan 8, 2016 8:53AM in Oracle Auto Service Request (ASR) (MOSC) 2 commentsAnswered ✓

I need to send real h/w fault to a specific email id , which creates an SM ticket for me..and only one time i use that , i don't want any email to that as the SR gets updated, Is there any way!

Only when real service request created i want ASR to send to specific email id.only one time.Is it possible?

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