Siebel Open UI, Tools, Scripting and EAI (MOSC)

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Enabling CTI in Siebel Open UI IP2014

edited Nov 30, 2018 12:29AM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 5 commentsAnswered ✓

Hi,

We have a requirement, wherein users what to pop up or navigate users to some summart view whenever an inbound call is made by the other person in siebel open ui (Ip2014).

Could you please guide me if this this feasible or not and if yes kindly forward me links/documents for the same.

Currently our client is using "Call Guide Interface " as an CTi/IVR platform. Is there any integration available for this in Siebel.

Regards,

Amit Sharan

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