Enterprise Service Automation (ESA) - PSFT (MOSC)

MOSC Banner

Issue with TA workflow ID

edited Jan 21, 2016 10:05AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 2 commentsAnswered

Hi Friends

Here is a issue facing by my client. They are in PS9.2, PUM 13.

For a particular TA  workflow being “In Process” even though they are approved.

On further analysis we found that  this Transaction Id  is not routed to any approver as OPRID is blank & INSTSTATUS is “0” its means pending from approver. That’s may be the reason why the header status not changed to “Approved”. I do not see any routing happened for a particular department code. This could be one of the reasons why the header status is not getting updated to “APR”.

As of now not sure why it was not routed.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

PSFT ESA Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center