Field Service - EBS (MOSC)

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Inconsistent Time Entry in R12 MFS Laptop

edited Jan 27, 2016 3:34PM in Field Service - EBS (MOSC) 2 commentsAnswered

When entering date and time in MFS Laptop R12.1.3, I've noticed the time entry format is not the same for all date/time entry fields. There are two formats used:

Debrief time field format is: HH:MM

All others (Planned, Scheduled, etc...time fields are: HH:MM:SS

This can be confusing for users. Is it possible to configure the system so that it uses the same time entry format throughout? Our preference is to enter it: HH:MM. Well really our preference is to have hour and minute drop downs like MFS Laptop 11i, but we know that isn't possible.

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