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Have you used PSR with an SR?

edited Feb 3, 2016 4:04AM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered

I just learned about PSR within Windows 7. It's Problem Step Recorder. To find it I type PSR in the search all programs. The output is an HTML file showing all your screenshots and clicks. I as wondering if anyone has tried to use this for an SR. Maybe this level of detail upfront could replace describing the problematic flow and navigation in the SR. What do you think? Has anyone tried this? I attached some sample output.

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