Channel Revenue Management - EBS (MOSC)

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Volume offer accruals not reversing properly - multiple offer issue

edited Jan 27, 2016 3:21PM in Channel Revenue Management - EBS (MOSC) Question

When the Market Eligibility for a BG (buyers group) on a volume offer is end dated the accruals associated to current/future volume offers are not being properly reversed. The order of events is as follows:

1.      Market Eligibility for BG (buyers group) is end dated;


2.      Order is re-priced and eligibility is removed from the order;


3.      Initial FAE run reverses out accruals (does not remove volume records);


4.      FAE for Volume runs and finds an existing volume record (summary/detail) and recreates the accrual that should exist as if Order still qualifies (THIS SHOULD NOT OCCUR).

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