Channel Revenue Management - EBS (MOSC)

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Trade Management -- Transfer accruals between offers or customers

edited Feb 3, 2016 12:51PM in Channel Revenue Management - EBS (MOSC) Question

Scenario: Users created offers and generated accruals on customer X. At the time of payment user realized the beneficiary is not matching with claim customer Y so we cannot generate the claim using claim customer Y.

One option that i thought is -- create claim on customer X and close the claim using "Related Customer" option so that credit can be issued on customer Y.  This option may not work for our scenario because we are issuing one credit from accruals belong to multiple offers.

Question: Can we transfer accruals from beneficiary X to beneficiary Y in one transaction (similar to budget transfer between funds).

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