Account and Bill level adjustment is not taking into account whether the account is exempted or not.
Hello,
While doing an account level adjustment, Exemption percentage is not taken into account while calculating taxes.
E.x Amount of adjustment applied is = 100
Tax percent = 12%
Exemption percent =50%
Percentage of tax to be applies should be 50% of 12% --> 6%
Tax applied --> (100 * 6)/100 = 6
Total Amount --> 100+6 = 106
But OOTB applies total amount as 112 .
Could you please help us out here with the issue?
Thanks