Billing and Revenue Management (MOSC)

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Account and Bill level adjustment is not taking into account whether the account is exempted or not.

edited Feb 8, 2016 3:51AM in Billing and Revenue Management (MOSC) 5 commentsAnswered ✓

Hello,

While doing an account level adjustment, Exemption percentage is not taken into account while calculating taxes.

E.x Amount of adjustment applied is = 100

     Tax percent                               = 12%

     Exemption percent                    =50%

Percentage of tax to be applies should be 50% of 12% --> 6%

Tax applied --> (100 * 6)/100 = 6

Total Amount --> 100+6 = 106

But OOTB applies total amount as 112 .

Could you please help us out here with the issue?

Thanks

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