Procurement - EBS (MOSC)

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PR or PO was approved but not available in next approver inbox

edited Feb 12, 2016 4:01AM in Procurement - EBS (MOSC) 7 commentsAnswered

Dear all Guru's

I have an issue with approval process in PR and PO. we often facing issue the approver was approved the document but is not available in next approver inbox. some previues time this issue rarely happening but lately more and more frequent and this began to bother me. earlier if this problem occurs we solved with script that given by oracle based on Doc ID 390023.1 (poxrespo.sql, poresrel.sql, poresreq.sql) to reset the document to INCOMPLETE status and then the user doing approve again. but more often the problem occurs it is no longer possible it if must be resolved with the script.

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