hadling of stuck thread issue in OSM weblogic

Hi All,

We used to face stuck thread issue at least once in a month in our production environment and in most of the cases we identified that the thread (oms.automation) executes automated task is exceeds JTA time and causes stuck thread and later OSM is completely slow down.

We also observed that in most of the cases the reason for exhausting the limit of thread which is executing oms.automation is whenever there is lots of delay in sending response from external system our automated task keep on stuck at 'Accepted'  state and the thread is being active for long period. We don't have any timeout(jeopardy) configured for external tasks.