No Matching Item
Hey there experts-
We use a third-party system for processing expense reports and we see a significant amount of expenditures rejected in Transaction Import due to "No Matching Item." This appears to apply to negative expenditures where Projects is apparently looking for a matching positive line and can't find one. I found a hit on the support site for what the error code means (see below), but there's no explanation of how to resolve the issue.
Has anybody run into this and if so, how do we resolve the issue? Not only would I need to fix the 200 rows currently in error, but it appears that this could be an ongoing issue so any guidance from the community would be massively appreciated.