Teleservice - EBS (MOSC)

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Is it possible to create a service request without a Install Base instance?

edited May 29, 2016 1:17AM in Teleservice - EBS (MOSC) 4 commentsAnswered

Release 12.2.4/5It was my understanding that a Service Request could be created without an Install Base Instance?  However if you wanted to add an Install Base  - would a new Service Request need to be created or can you modify the existing SR to add Install Base

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