Get Loyalty Balance

Hi all,

While designing a loyalty program, we are desiging promotion rules to limit the available redemptions points with specific criteria (total of redemptable points per month, per year, per channel, etc).

We realized that the web service to query available points returns the available points for each points type, not the available points for redemption based on redemption rules.

Let's see this example:

1) We define a rule to limit the monthly redemption to 20.000 points.

2) The customer has 100.000 points available, so the web service for querying points available returns 100.000.

3) The customer requests a redemption of 3 products, each costing 10.000, thus 30.000 points in total.