R12 Cash Management: User rate changes upon reconciliation (manual) for some foreign currency receip

Hello.

We have recently incurred problems with some foreign currency receipts on reconciliation.

This problem occurs for some but not all foreign currency receipts.

On manual reconciliation the receipt exchange rate is changed from Operational to User in order to match the bank rate and account for any realized gain or loss.

In some cases the rate defined by the user is changed by the system when clicking reconcile. The user un-reconciles the receipt, changes the rate, recalculates and re-reconciles. This sometimes takes several attempts before the correct rate is captured.

The receipts history shows

Remitted

cleared

cleared

cleared

etc