Siebel Business Process & Functionality (MOSC)

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Resubmitting failed mails

edited Mar 5, 2016 4:03AM in Siebel Business Process & Functionality (MOSC) 3 commentsAnswered

Hi,

We are currently having a problem with the Communications Inbound Receiver component due to which the emails were not getting processed.

The mails were picked up by the POP3 server , but the CommInbRcvr did not create any Event files (.evt) for the same. Instead the messages got into the '/bin/failed' folder. What process should be followed so that the emails present in the '/bin/failed' can be re-processed and picked up again?

I tried searching but there are solutions given only when a failure occurs after the event file is created. If there are any workarounds for this problem of processing from 'failed' folder, please suggest.

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