unable to download any patches using patch wizard.
we are unable to download any patches using patch wizard. but we able to do patch analysis after manually downloading the patch and kept in respective directory.
please can you help on this issue.
our application version : 12.1.3
database version : 11.2.0.4
OS version : linux x86_64 bit
patch wizard log file shows below .
----------------------------
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Unable to download patches. Please verify following :
- Proxy Connection settings
- Internet Access
- My Oracle Support Accessibility
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
End of Patch Download Program for patch list.... [Feb 1, 2016 2:24:20 PM]
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
RUN SUMMARY
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
. Patch Download
Outcome: Success with warnings
Warning:
Unable to download patches. Please verify Proxy settings.
Unable to download patches from My Oracle Support due to incorrect or missing setup.