Receivables - EBS (MOSC)

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Facing Issue with personalization on AR Customer standard page DFF.

edited Mar 5, 2016 4:01AM in Receivables - EBS (MOSC) 4 commentsAnswered

We have one DFF in customer standard page that have 3 context values like Global Data Elements ,'Contact' And 'Customer'.

We have some segments of this DFF populated in the UI.

After querying a customer, we can see the DFF segment values in UI with Context being set to 'CUSTOMER'. This is correct. Once we change the context to 'CONTACT' or Global Data Elements, the field mapped against DFF segments shows NULL. This is also correct.

When we change the context back to 'CUSTOMER' we expect the DFF values again getting displayed in the UI but it still shows NULL.

And if we try to save the records at this stage, it overrites DFF segment values with NULL - in the database.

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