SEA to SIA Upgrade Performance Question
We have completed a Production Test Upgrade and are in UAT. We are using Call Center application. We noticed a performance hit when creating SRs. There are several new INSERT statements generated for new tables like S_SRV_REQ_LOYX, S_SRV_REQ3_FNX, S_SRV_REQ2_FNX, and S_SRV_REQ1_FNX. We don't use Finance or Loyalty applications, so why the new inserts? The upgrade didn't migrate any existing SRs to these tables either. Is there a step I missed that will prevent the extra inserts?