conversion failure (from .docx to pdf)
While trying to convert(during checkin/resubmit) we are facing the following error: Step PDFExport forced conversion failure by conversion engine because of error: access violation (0x03C1).
WCC version: 11.1.1.8.0
Inbound Refinery:8.1.0.3
Database Version:11.2.0.3.0 ---Oracle Database 11g Release --- - 64bit
Any pointers are appreciated.
Thanks