ST/OT - the ST was ship confirmed by mistake, so deleted the corresponding OT line
The ST was ship confirmed by mistake. The user thought they should delete/close the OT line so it wouldn't be received in P4312.
Would the best way to correct the ST is to do a credit order line on the ST and then ship confirm the credit line corrected the inventory decremented? Sales Update has not happened.
After the credit order line on the ST is ship confirm, would the user then recreate the original ST line generating the corresponding OT line. Now back to the original status for ST/OT.
Below is the original issue as reported:
We need to add an OT line back (P4312). A line for item was deleted because it was ship confirmed by mistake and thought that if you delete the line on the OT that would fix the issue. But the inventory already pulled out of branch plant since the line was ship confirmed.