Enterprise Service Automation (ESA) - PSFT (MOSC)

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Expenses 9.2 Workflow putting wrong Labels on Approvers

edited Mar 7, 2016 1:16PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 2 commentsAnswered ✓

We have setup Approval Workflow with the following approvers:

1.  Reviewer (not for all BU/Departments)

2. HR Supervisor

3. Expense Manager

4. .Pre-Pay Audit

The issue occurs when an Employee submits an Expense Report for a BU/Department That DOES NOT require a Reviewer Routing.

In that case It Skips the Reviewer Routing Correctly but attaches the reviewer Label and approval page to the HR Supervisor.

To move the report forward the HR Supervisor is Forced to click the Reviewed Button

Then the Expense Report Auto Approves the HR Supervisor stage and submits to Expense Manager

See Attachment

Anyone else have this issue?

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