Error count: Sent back - Server new #Error[1], #Warning[0]: Both

Hi,

end user facing issue with exception, ..inside logs I found:

jde 9.1

tool 9.1.5

log:

Exiting JDB_ValidateActivateHUser with Success (User 30156788) (numActive 0)

Mar  7 13:56:55.738919 jdeknobj.c5868                - 13369528/258 WRK:Call Object                             no action properties to send, action property count = 0

Mar  7 13:56:55.738930 jdeknobj.c6226                - 13369528/258 WRK:Call Object                             no item properties to send, item property count = 0

Mar  7 13:56:55.739059 jdeknobj.c3681                - 13369528/258 WRK:Call Object                             Error count: Sent back - Server new #Error[1], #Warning[0]: Both Server&Client #Error[1] #Warning[0]

Mar  7 13:56:55.739191 jdb_utl1.c11140               - 13369528/258 WRK:Call Object                             Entering JDB_ValidateHUser (User 30156788)

Mar  7 13:56:55.739200 jdb_utl1.c11166               - 13369528/258 WRK:Call Object                             Exiting JDB_ValidateHUser with Success (User 30156788)

Mar  7 13:56:55.739228 jdekdisp.c2252 - 13369528/258 WRK:Call Object