Teleservice - EBS (MOSC)

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We are planning to integrate Advanced Pricing with Charges tab of Service Request. Any pointer in th

edited Mar 24, 2016 5:10AM in Teleservice - EBS (MOSC) 3 commentsAnswered

We are planning to integrate Advanced Pricing with Charges tab of Service Request. Any pointer in this regard will be helpful.

Current Process: We enter all information in Service Request, charges tab and then do a custom pricing which in-turn creates a sales order...fetch price and update the price in charges tab.

To-Be Process: We would like to directly price from Charges tab ( to avoid sales order creation)

Pls let me know your thoughts.

Regards,

MK

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