Receivables - EBS (MOSC)

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Trying to create a ship to address for a Customer and received the following error:

edited Mar 24, 2016 5:10AM in Receivables - EBS (MOSC) 2 commentsAnswered

Error
1. The data that defines the flexfield on this field may be inconsistent. Inform your system administrator that the function: KeyFlexfieldDefinitionFactory.getStructureNumber could not find the structure definition for the flexfield specified by Application = SQLGL, Code = GL# and Structure number =

2. The key flexfield with application name Receivables (AR), name Territory Flexfield (CT#), and structure Customer Territory Flexfield (CUSTOMER_TERRITORY_FLEXFIELD) is not frozen. Please contact your system administrator.


Steps to Reproduce:
Responsibility: AR Super User
Navigation: Customers > Customers

  1. Query a Customer
  2. Click Account
  3. Click Account Details
  4. Click on Site Details
  5. Click on Business Purposes, select Ship To and click Details. The error is received.

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