Order and Service Management (Communications Industry) (MOSC)

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OSM Order Milestone Notification

edited Apr 25, 2016 6:02AM in Order and Service Management (Communications Industry) (MOSC) 8 commentsAnswered ✓

Hi,

I want to trigger notification for Completed, or Cancelled states in OSM. I configured event notification on 'completion' event, this will trigger notification when order gets completed state in OSM. But don't know how to configure for Cancelled order state, I don't see event for cancelled and I suppose we cannot create custom events.

Please help me here.

Your immediate help is much appreciated !!!

Thanks in advance

Bharathi R

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