Lease and Finance Management - EBS (MOSC)

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Lease Center Search doesn't return unapplied receipts

edited Apr 13, 2016 5:33AM in Lease and Finance Management - EBS (MOSC) 1 commentAnswered

Hi There,

We have several examples where using the Lease Center Search to obtain an account's information does not return receipts with status "Unapplied" or "On Account".  It appears to only return receipts applied to an invoice.  In comparison, the Account Details form in AR does show them.  The two applications therefore show different balances; the AR information is correct.  Has anyone seen this before or know if there is a patch avaiable, or an ER?

Tx, TB

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