Service Request - Help request with a form personalisation
SERVICE – Help on
I currently have a personalisation on the Task tab to alter the 'Owner' literal to be changed to be 'Group'.
How do I change the matching column heading on the Task table which lists all tasks for the SR?
The Personalisation I have done to change the literal on the actual task is as follows:
On the Form and Function : CSXSRISR
Condition : WHEN-NEW-BLOCK-INSTANCE
Trigger Object : CREATE_TASK
Condition :
Processing Mode : Both
Action
Object Type : ITEM
Target Object CREATE_TASK.OWNER
Property Name : PROMPT TEXT
Value : Group
Any help gratefully received, Thank you Viv