Lease and Finance Management - EBS (MOSC)

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Warranty not shown in Service Contracts User Responsibility

edited Apr 16, 2016 5:04AM in Lease and Finance Management - EBS (MOSC) 2 commentsAnswered

Hi Folks,

   I have a created a sales order with two lines,Finished good with warranty and extended warranty.Picked and shipped the SO.Ran Workflow background process and Service Contracts Order processing program.It shows no data when queried with SO for the warranty from N>Service Contracts User>Contract Administration >Contracts Search.

   But it shows data in the backend.(OKS_REPROCESSING,okc_k_headers_all_b,okc_k_lines).

   Am I missing any setup(12.2.4) or performed the transaction wrong?.

OKS: Category for Order Management Originated Contracts-Warranty

OKS: Consolidate Warranty for Multiple Orders-Yes

OKS: Contracts Validation Source-Ship from Org - Order Management

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