Procurement - EBS (MOSC)

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Can't cancel a release shipment on a BPA.

edited Apr 22, 2016 4:05PM in Procurement - EBS (MOSC) 2 commentsAnswered

User cannot cancel releases: Here are the steps they followed:  See attachment.

 

  • Go to Tools> control

  • Selected cancel release shipments. Enter all the necessary information and click ok.

  • A dialog box appears that says, "Once the document is cancelled, it cannot be undone. Do you want to proceed"

  • User clicks ok

Once Ok for this dialog box is selected, the dialog box just stays open like nothing had been done. This only happens with this one vendor. Our buyers say sometimes they can close releases for this vendor and sometimes not. There is no rhyme or reason to it. Help…..

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