Teleservice - EBS (MOSC)

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Graphical View, Create Instance options in Agent dashboard

edited Apr 24, 2016 5:00AM in Teleservice - EBS (MOSC) 1 commentAnswered

Hi,

In 12.2.5 Agent dashboard of EBS Tele service, Graphical View, Create Instance button has been seen, can anyone explain the feature/functionality of these buttons ? Any documents regarding same ?

Regards,

Chaitanya

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