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SBC Errors

in Acme Packet (MOSC) Question

After logging into our SBC and trying to get some logs for calls we get a message that states "Cannot establish database connection. Check that \master-services\database is configured and box running database is up." or "Cannot retrieve user information. master-service\directory is not configured." I've also attached another type of error we receive. Is it possible that the proxy-transactions being at 13367 of a 15000 max-proxy-transaction causing any of this issue? 

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