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Partner SI and CSI association

edited Apr 23, 2016 5:02AM in Using the My Oracle Support Portal (MOSC) 1 commentAnswered

Hi,

I am pretty new to MOS, as I was rather working with ISP. On MOS, it seems that you cannot do anything if you dont have the CSI associated to your account.

Since I am managing Field Delivery Partners(FDPs), each partner with their own SI(Support Identifier), is there a way that I can associate these SIs to my MOS account, and thereby inherit all the CSIs(for their customers) associated with these SIs?

If this is possible, please let me know how to do it

KR,

Fouad

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