Teleservice - EBS (MOSC)

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SR Form

edited Jul 8, 2016 4:01PM in Teleservice - EBS (MOSC) 6 commentsAnswered ✓

Hello  team,

Would like to know do we have any feature which restrict some users to access some tabs on the SR form at the user level?

For e.g. we have various tab like Subject, Workbench, Contacts/ Addresses, Tasks, Interactions, Service history, charges etc.as per the requirement we need to disable or restrict users to access some tabs which they can be accessible for other users.

Please advice if we have any document which matches the requirement?

Regards,

Saurabh Sharma

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