Channel Revenue Management - EBS (MOSC)

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Re-repricing after shipping causing wrong accrual adjustments

edited Apr 28, 2016 8:38AM in Channel Revenue Management - EBS (MOSC) 8 commentsAnswered ✓

Hi,

We are doing re-repricing after shipping and accruals are always adjusted incorrectly when (1) offer rate is changed between booking and shipping and (2) quantity shipped is different than ordered quantity (i.e. partial ship).

Issue won't occur if:
- Only one of the two events happen (rate change OR partial ship);
- Order line is manually repriced after rate change.

What we observed is that booked accruals are getting re-adjusted AFTER shipped accruals got adjusted (accruals are correct at that point). Seems like the re-price after shipping is triggering an update on the booked accruals.

To our understanding, booked accruals should never be adjusted after shipping adjustements. Is there a way to control this behaviour or does this looks like a logic flaw when re-pricing after shipping?

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