Auto-recs not working if prior period rec was still open
Hi,
Some of our users have been complaining that a few of their recons did not auto-close this month. The method is "Zero Balance and no activity" and besides the recs having zero balances in current and prior month, I also checked all other conditions (e.g. zero for all currency buckets, recon exists in prior month and was closed).
Looking at the history I found that the February recon was closed on March 21 and the March period was opened on March 20. This means that at the time the March recon was opened, the prior period's recon had not been closed (which is one of the conditions). My guess is that this caused the auto-reconciliation not to work?