Customer Relationship Management - PSFT (MOSC)

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Customer Language Preference in CRM

edited Apr 26, 2016 4:06PM in Customer Relationship Management - PSFT (MOSC)

 

I wondered if you could help, I am using Oracle CRM 12.1.3.

Within the Party Information tab in the Customer form (CSCCCCRC) there is a field called Primary Language and allows you to add a Preferred Language for the customer (not the service request).  I would like to update this LOV but I am unable to find its location. Regards Jill

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